Reference

How luckystats Handles Your Personal Information

This Privacy Policy covers what we collect when you open an account, make a deposit via PayPal, Venmo, or Play+, and use our platform — wherever access is permitted under your state's law.

Account data you controlPayPal, Venmo & Play+ transaction privacyNo data sold to third partiesState-law-dependent accessContact us to update or remove data

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What Information We Collect and Why

luckystats Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

When you create an account, we collect the details needed to verify your identity and process transactions — your name, email address, date of birth, and the payment method you select, whether that's PayPal, Venmo, or a Play+ prepaid card. We also log device data: the

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browser or mobile client you use, session timestamps, and your IP address, which helps us detect unauthorized access and keep your account secure. If you contact our support team, we keep a record of that conversation. We do not collect more than we need. Transaction data
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tied to PayPal or Venmo is processed under those providers' own privacy terms in addition to ours — we receive confirmation of payment status, not your full wallet credentials. Cookies help us remember your session so you do not have to log in fresh on every
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visit; you can manage cookie preferences through your browser settings at any time. We do not sell or rent your personal data to advertisers or data brokers. Data is retained only as long as your account is active or as required by applicable state law; after
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account closure, we follow a structured deletion schedule. Access to your data depends on state law and is available only where local law permits us to operate.

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

Have a question about what we hold on your account, or want to request a correction or deletion? There are three direct ways to reach our privacy team. We aim to acknowledge data requests within two business days and resolve them as quickly as your state's applicable law requires.

Team online

Email Privacy Team

Send a written data request to our dedicated privacy address. Include your account email so we can verify your identity before making any changes.

Live Chat

Start a chat session inside your account dashboard. Type 'data request' in your opening message and you'll be routed to the right team member.

Account Settings

Some data updates — like a phone number or linked PayPal address — can be made directly inside account settings without contacting support at all.

HOW WE PROTECT IT

Data Handling, Cookies, and Account Security

We've structured our data practices around four concrete areas: what we store, how we secure it, how long we keep it, and how you stay in control. These are not abstract commitments — each one maps to a real process inside the platform.

Encryption in Transit and at Rest All data moving between your device and our servers is encrypted via SSL. Stored account data, including linked payment method records for PayPal and Venmo, sits behind access-controlled, encrypted storage.

Cookie Management We use session cookies to maintain your logged-in state across mobile and desktop. Preference and analytics cookies can be turned off via your browser without affecting your ability to access your account.

Data Retention Schedule Active account data is kept while your account is open. After closure, we follow a deletion schedule aligned with state law requirements. We do not hold data indefinitely once its purpose is fulfilled.

Your Right to Access and Correct You can request a copy of the data we hold on you or ask us to correct inaccurate details. Requests are processed through our support team, and we verify identity before acting on any change.

Common Questions About Your Privacy at luckystats

These are the privacy questions we hear most from people opening accounts or managing their data. If your question is not here, our live chat team can help.

No. We do not sell or rent your personal data to advertisers, data brokers, or any outside party. Data is shared only where required to process transactions or comply with state law.

We receive payment confirmation status from PayPal and Venmo — not your full wallet credentials or bank details. Those providers handle their own portion of the transaction under their separate privacy policies.

Yes. Send a data access request through live chat or to our privacy email. We verify your identity first, then provide a summary of the personal data associated with your account.

We follow a structured retention schedule tied to the requirements of applicable state law. Data is not held indefinitely; once its legal or operational purpose is met, we delete it.

Some updates — such as a linked PayPal address or phone number — can be made directly inside account settings. For identity-level changes, contact support via live chat to complete verification first.

Session cookies are required to maintain your logged-in state on mobile and desktop. Analytics and preference cookies are optional and can be disabled through your browser settings without losing account access.

Reference

Privacy Policy

Access may be available only in states where local law permits.

InfoLegal InfoMLB Baseball Futures Market InfoFAQ

How luckystats Handles Your Personal Information

How to Reach Us About Your Data

Email Privacy Team

Live Chat

Account Settings

Data Handling, Cookies, and Account Security

Common Questions About Your Privacy at luckystats

01 Does luckystats sell my personal data to third parties?

02 What data is collected when I deposit through PayPal or Venmo?

03 Can I request a copy of the data luckystats holds on me?

04 How long does luckystats keep my account data after I close my account?

05 How do I update personal details like my email or linked payment method?

06 Are cookies required to use the platform?

Privacy Policy

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